Tag Archives: southend airport

London Southend Airport Video

London Southend Airport has been named as the UK's best in a passenger survey.

The Essex airport achieved a customer satisfaction score of 84% in the survey of more than 11,000 people by consumer magazine Which?

Customers praised speedy check-in and arrivals at the airport, which was acquired by Stobart Group in 2008.

Smaller airports out-performed larger hubs in the online poll. London Luton came bottom with a customer score of 43%.

Of the larger airports with four million or more passengers a year, Newcastle International came top with a customer rating of 69%.

Richard Lloyd, executive director of the magazine, said: "It is clear some of our major airports have some work to do if they are to keep more of their passengers satisfied."

Southend Airport Website